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Chronic care services in Hong Kong, Available 24/7

Let DR520 caregivers, nurses, doctors and therapists care for your elderly loved ones in the comfort of home.  Book our elderly care service from 60 minutes onwards.

Managing chronic disease at Home

We realize that living with or caring for an individual with a chronic condition can be overwhelming and demanding.  For that reason, DR520 Caregiver is committed to ease the elderly from stress and tension of the symptoms from chronic conditions as well as caring the family with a chronic or degenerative disorder member.

Our DR520 Caregivers are all well-trained and experienced to care for individuals with chronic health conditions.  They fully understand all the needs and  assistance required in daily life activities such as bathing, personal hygiene, healthy menu or diet planning, and meal preparation, physical training exercises, etc.  Other outdoor activities like transportation assistance to and from healthcare and medical appointments, grocery shopping, and social outings.

Caregivers can also assist with medication reminders and facilitate adherence to prescribed medication or other therapies (physiotherapy and speech therapy home training program).  We apply a holistic approach in our service provision in order to strengthen overall well-being and quality of life.   We make sure that both the care recipient and family members’ needs are all considered and centered around the individual and their schedule.

Special care

Chronic diseases

You can also use the DR520 app:

What is chronic care?

Mild stage

Individuals can perform most daily function independently, some difficulties in tasks require more fine motor and mental demanding activities e.g. cooking, food preparation, grocery shopping, etc.

Care support:

Moderate stage

Individuals have greater difficulty performing routine tasks and communicating. Personality and behavioral changes may take place.

Care support:

Advanced stage

Individuals lose their ability to communicate and eventually, to control movement. Significant personality changes may take place.

Care support:

Access quality care and reduce caregivers' stress with DR520 Home Care services

For most of us, home is the most comfortable place in the world and home care becomes the most preferred care option for people with chronic conditions.  However, we have to do some planning and living adjustments to make home care becomes a safe and convenient for the whole family.

When you have an appointment and your helper is unavailable, a professional DR520 caregiver can step in to take care of your loved one.  With our professional caregiver, you can have a peace of mind while attending to other appointments or commitment.  You don’t ever have to worry about how they are doing or what they are doing at home.  From companionship and meal preparation to showering and medication reminders, you are guaranteed that your loved one are in good hands.

Dr520 Home Care services ensure that your loved ones receive undivided attention and professional care they deserve.  Furthermore, in home setting environment, family members may easily overlook the potential hazards and assistance required for chronic patients’ needs.  Our DR520 experienced caregivers can instantly pick up all these home environment problems and give your professional recommendations and simple home modification advice like installation of grab bars, replacing bath tub with shower facilities, etc. to keep your loved one safe, comfortable and convenient.

If you loved one needs to go for medical appointments, our caregivers can also accompany them for consultation, support and assist them in taking public transportation to and from home and medical facilities.  Accompanying and taking care of their needs throughout the visit, accurately relaying doctor’s advice and collecting medication.

In addition, family caregivers are not trained professionals and may not be well-equipped with the skills and knowledge to provide the best care. This can further add stress to both you and your loved one. Over time, the physical, emotional and mental exhaustion can lead to burnout.

Apart from risking our health, caregiver burnout also affects the quality of care that our loved one receives.

Caregiving is a physical and emotional demanding work, but remember that you are not alone.  DR520 is ready to help.  Now, you just need to  take the first step and contact us.

How does DR520 work?

Speak to a Home Care Consultant

Contact our friendly Home Care Advisory team. Learn more about our range of services and find out how and where DR520 Care Professionals can help.

Make a Care Plan together

We will work with you to develop a personalised Care Plan based on your loved one’s health status, care requirements, and additional preferences.

Your personalised care begins

Together we will match you and your loved ones with an exceptional Care Professional. Stay up to date after every appointment with detailed reports on the DR520 app.

Top questions about Chronic Care

Chronic care can help the people with mild to advanced stage serious disease rehab safely and comfortably at home. Those with special needs can also engage home care to support with activities of daily living. Individuals who have diabetes, parkinson’s disease or terminal conditions, whereas those who are recovering from surgery and need support with mobility and daily living activities can benefit from our chronic care too.

Hospice care focuses on improving the quality of life and providing comfort to those with terminal illnesses, rather than focusing on a cure.

Home care is a broader term that covers hospice care, rehab and  more. It covers assistance with activities of daily living such as showering, mobility support, companionship, physical training support, etc., enabling care recipients to stay safe, active and healthy in the comfort of home.

The duration of a DR520 home care visit starts from just one hour, depending on the family’s preferences and your loved one’s needs.

Yes, we do provide 24-hour home care services. Two DR520 Care Professionals will be scheduled for the visits, and care will be split into 12-hour shifts to support you and your loved one round-the-clock each day.

We have interim to longer-term home care packages with different care durations so that you and your loved one can find a care package which best fit your needs and preferences. Home Care packages can also help saving up to 20% for multiple care sessions. Contact our Care Consultants for more details.

Once you have confirmed to sign up our Home Care service, we can match you or your loved one with a suitable Care Professional as fast as within 24-48 hours.

DR520 Care Professionals are Hong Kong local (and permanent residents) who are passionate and dedicated to delivering quality care to families and care recipients. 100% local, they are trained caregivers from all walks of life.

To ensure you or your loved one receives undivided attention and maintain our high quality care level, each care recipient will be matched to one dedicated Care Professional who fits his/her needs and preference. If there are 2 individuals in the same home who needs care, a Care Professional would be present to care for each recipient respectively.

Submitting a booking request does not guarantee that you will be assigned a Care Professional and confirmation will be subject to the availability of a suitable Care Professional.

Make Home Care Personal To Your Loved One

Get started with a free consultation today, and learn why thousands of cases trust DR520 Caregiver to deliver the best care in their homes.