Skip to content

Home care services in Hong Kong, Available 24/7

Let DR520 professional caretaking take over the nursing procedures and activities of daily living (ADLs) like showering and medical escort to keep you and your loved ones safe at home.

The diverse responsibilities of a family caregiver can be overwhelming

Family members often take on many roles: personal care assistant, nurse, therapist, nutritionist, chef, parents, treasurer, family member… all at the same time.  And this  24/7 around the clock work can be overwhelming and exhausting, especially when caregivers put the needs and interests of their loved ones before themselves and neglect self-care.

Usually family caregivers are not trained professionals and may not be well-equipped with the skills and  knowledge to provide the best care. This can be stressful for both you and your loved ones.  Over time, cumulated stress can lead to physical, emotional and mental exhaustion and burnout.

Besides putting risk on our health, caregiver burnout also affects the quality of care that our loved one receives.

Caregiving is a physically and emotionally demanding work, but remember that you do not need to do all alone. Many forms of help are available. Now simply take your first step and reach out.

What is home care?

Personal Care

Assist with daily living activities – eating, bathing, getting dressed, toileting, transferring, continence, etc.

Respite Care

Take a break to rest and recharge while our professionals take on the caregiving duties.

Medical Escort

Accompany and facilitate transport to-and-from between home and medical appointments, scans and treatment visits.

Check-In Visit

Get transparent real-time updates on how your loved one is doing while you are taking a break.

Night Care

Throughout the long night, our caretaking professionals are around to assist with toileting or nursing needs, prevent wandering, attending to every need and reduce fall-risk.

Post-Surgery

Focus on recovery and leave the complicated nursing and rehab care in the hands of our experienced nurse care professionals.

Receive quality care and reduce caregiver stress with our home care services

Our Home Care service is your safe and convenient option that allows your loved one to get care in the comfort of home.

When you or your helper be away, a trained caregiver can step in.  Have peace of mind as you get busy with other commitments or get some rest and recharge. From companionship and meal preparation to showering and medication reminders, our professional caregivers will make sure that your loved ones are well taken care of at home.

With Home Care, your loved ones receive the undivided attention, ensuring that they get the care they deserve. Furthermore, being in the home setting means that only professional caregivers may be able to spot potential hazards that are only obvious to the trained eyes.  Giving recommendations on simple home modifications, such as the installation of grab bars, to make sure that your loved one is always safe.

If you loved one needs to go for a medical appointment, caregivers can also support with transporting them to and fro home and hospitals, accompanying and taking care of their needs throughout the visit, accurately relaying doctor’s advice and collecting medication.

In addition, family caregivers are not trained professionals and may not be well-equipped with the skills and knowledge to provide the best care. This can further add to the stress of both you and your loved one. Over time, the physical, emotional and mental exhaustion can lead to burnout.

Besides giving up on own health, caregiver burnout also affects the quality of care that our loved one receives.

Caregiving is physically and emotionally demanding, remember that you are not working alone.  DR520 is always around to support.

How does DR520 work?

Speak to a Care Planning Consultant

Contact our friendly and professional Home Care consultant team. Learn more about our range of services and find out how DR520 Care Professionals can step in.

Make a Care Plan together

We will work with you to design a personalised Care Plan based on your loved one’s health status, care requirements and preferences.

Your personalised care begins

Together we will match you and your loved ones with an exceptional Care Professional. Stay up to date after every appointment with detailed reports on the DR520 app.

Top questions about Home Care

Home care can assist the elderlies to live safely and comfortably at home. Those with special needs can also engage home care to support with activities of daily living. Individuals who have acute, chronic or terminal conditions, recovering from surgery or need support with mobility can benefit from home care too.

Hospice care focuses on improving the quality of life and providing comfort to those with terminal illnesses, rather than focusing on a cure.

Home care is a broader term that covers hospice care, rehab and  more. It covers assistance with activities of daily living such as showering, mobility support, companionship, physical training support, etc., enabling care recipients to stay safe, active and healthy in the comfort of home.

The duration of a DR520 home care visit starts from just one hour, depending on the family’s preferences and your loved one’s needs.

Yes, we do provide 24-hour home care services. Two DR520 Care Professionals will be scheduled for the visits, and care will be split into 12-hour shifts to support you and your loved one round-the-clock each day.

We have interim to longer-term home care packages with different care durations so that you and your loved one can find a care package which best fit your needs and preferences. Home Care packages can also help saving up to 20% for multiple care sessions. Contact our Care Consultants for more details.

Once you have confirmed to sign up our Home Care service, we can match you or your loved one with a suitable Care Professional as fast as within 24-48 hours.

DR520 Care Professionals are Hong Kong local (and permanent residents) who are passionate and dedicated to delivering quality elderly care to families and care recipients. 100% local and are trained caregivers from all walks of life.

To ensure you or your loved one receives undivided attention and maintain our high quality care level, each care recipient will be matched to one dedicated Care Professional who fits his/her needs and preference. If there are 2 individuals in the same home who needs care, a Care Professional would be present to care for each recipient respectively.

Submitting a booking request does not guarantee that you will be assigned a Care Professional and confirmation will be subjected to the availability of a suitable match for Care Professional.

However DR520 can assure you that once we receive your booking request, we will immediately search for a suitable Care Professional according to your requirement.  We will update you via email and app notifications immediately.

Make Home Care Professionals To Your Loved Ones

Get started with a free consultation today, and learn why people trust DR520 to deliver the best care in their homes.